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FAQ's & Postage

Do I need a PayPal account to make a purchase?

No - anyone with a Visa, Mastercard OR a PayPal account can make a purchase.

If you don't want to pay by card, you also have the option of bank transfer.

Easy-peasy!

Where can I find frames for you prints?

We have found some fantastic frames at Ikea, Spotlight, Kmart, etc. Because our prints are a standard A3 & A4 size, they're super-easy to find frames for. We've been very happy with the Ikea RIBBA series of frames.

Shipping:

Standard shipping within Australia - $8.50 

Express Post shipping within Australia- $15.00

International shipping (AU$) $25.00.

All shipping via Australia Post.

 

Orders are dispatched within 2 business days and shipping times are estimated between 3-7 days depending on your location in Australia (quicker for Express Post shipping). You will receive an email to say your order has been shipped and your order's tracking number (domestic shipping only).

Overseas customers  - shipping times are estimated between 4-25 days depending on your location. Overseas customers may incur customs fees and duties.

 

Gift Wrapping:

FREE gift-wrapping service! Welly's Wonders is the perfect present so please leave a note in you order if you would like your order gift wrapped. Please specify if there is more than one present in your order and each can be wrapped separately.

 

Returns and Exchanges:

We do not offer refunds for change of mind. We will only offer a refund for an incorrect order or damaged order, in which case we will promptly issue a refund and/or send you the correct order.

Shipping and handling of products is non refundable unless the product has been deemed faulty.

 

Wholesale:

Yes - Welly's Wonders invites wholesale enquiries. Please email us at info@wellyswonders.com.au for information regarding wholesale orders.

 

Love. Be Kind. Imagine.